Privacy Policy

1. Introduction

MedicYard is committed to protecting user privacy and ensuring the security of personal and business information collected through the marketplace. This policy explains how we collect, use, and protect your information.

2. Information Collected

• Personal Information: Names, emails, phone numbers, and professional credentials.
• Business Information: Hospital/Clinic names, CAC registration numbers, healthcare licenses, and business addresses.
• Financial Information: Payment details and transaction history.
• Usage Data: IP addresses, browser types, and interaction history.

3. Data Usage

We use the collected information to:

• Verify healthcare providers and vendors.
• Process orders and manage logistics.
• Communicate account updates and security alerts.
• Comply with Nigerian healthcare regulations (NAFDAC, Ministry of Health).

4. Data Sharing

Information is shared between buyers and sellers to facilitate transactions. We also share data with logistics partners and payment processors as necessary to fulfill our services. We may disclose information to public authorities when legally required.

5. Data Security

Industry-standard security measures are implemented to protect data, though 100% security over the internet cannot be guaranteed. We continuously monitor our systems to prevent unauthorized access.

6. Rights Under NDPA

Under the Nigeria Data Protection Act (NDPA), users have the right to access, correct, delete (right to be forgotten), object to processing, and request data portability.

7. Contact Information

For any privacy-related queries, please contact us at:
support@medicyard.com
Lekki, Lagos, Nigeria